Refund & Return Policy

Last Updated: 23/5/05/2026

Thank you for shopping with Blossom & Co. We value our customers and strive to provide high-quality beauty and hair products. Please read our refund and return policy carefully before making a purchase.

Returns & Exchanges

Due to hygiene, health, and safety regulations, certain items cannot be returned or exchanged once opened, used, worn, or tampered with.

Non-Returnable Items

The following items are strictly non-returnable and non-refundable unless they arrive damaged or defective:

Hair wigs
Hair weaves and extensions
Hair chemicals and hair products
Cosmetics and beauty products
Opened hair care items
Used electric hair tools

This policy helps protect all customers and ensures product hygiene and safety.

Eligibility for Returns

Returns may only be accepted if:

The item is unused
The item is in its original packaging
Tags, seals, and hygiene nets are still intact
The return request is made within [7 days] of delivery
The item was received damaged, defective, or incorrect

We reserve the right to inspect all returned items before approving a refund or exchange.

Wigs, Weaves & Hair Extensions

For hygiene reasons:

Wigs, weaves, bundles, closures, frontals, and hair extensions may not be returned if:
- They have been worn
- Combed or brushed
- Washed
- Cut, dyed, styled, or altered in any way
- Removed from original packaging

Please inspect hair products carefully before use.