Shipping policy

Shipping Policy

Last Updated: 23 May 2026

Thank you for shopping with Blossom & Co. We are committed to delivering your order safely and efficiently.

Processing Time

All orders are processed within [1–3 business days] after payment confirmation. Orders are not processed or shipped on weekends or public holidays.

If we experience a high volume of orders or unexpected delays, customers will be notified via email or WhatsApp.

Shipping Areas

We currently ship to:

South Africa

Shipping Costs

Shipping fees are calculated at checkout based on:

Delivery location
Package size and weight
Shipping method selected

We may offer free shipping promotions from time to time.

Estimated Delivery Times

Estimated delivery times are as follows:

Major Cities: [2–5 business days]
Outlying Areas: [5–10 business days]

Order Tracking

Once your order has been shipped, you will receive a tracking number via email or SMS/WhatsApp where applicable.

Incorrect Address Information

Customers are responsible for providing accurate shipping details. We are not responsible for delays or lost parcels caused by incorrect addresses submitted during checkout.

If you notice an error in your shipping information, please contact us immediately.

Lost or Damaged Parcels

If your parcel arrives damaged or is lost in transit, please contact us within [48 hours] of receiving your order or expected delivery date.

We will work with the courier company to resolve the issue as quickly as possible.

Customs, Duties and Taxes

For international orders, customs duties, taxes, and import charges may apply depending on your country’s regulations. These charges are the responsibility of the customer.